为保障产品品质与客户权益，所有商品出货前皆经严格检查与密封包装。
一经售出，概不退换。
如商品于运输过程中出现严重破损或配送错误，请于收货后24小时内提供照片凭证与订单编号，我们将酌情协助处理。
Returns & Exchange Policy
All products are carefully inspected and sealed before delivery.
Goods sold are strictly non-returnable and non-refundable.
In the rare case of shipping damage or wrong items received, please contact us within 24 hours of receipt with photo proof and order details for review.
• 本店所售商品多为中药制品、口服胶囊或外用产品，属于卫生类特殊商品，为确保所有客户用得安心，恕不接受退换。
• As our products include herbal supplements and external-use items, they are considered hygiene-sensitive. For safety and hygiene reasons, we do not accept any returns or exchanges.
